Trusted Plumbing and HVAC Services in Thornton, CO
When a pipe bursts at 2 a.m. or your water heater dies before a Monday morning shower, you need someone who picks up and shows up. We’re a family-owned plumbing, heating, and cooling company founded in Denver in 2012, and Thornton is one of the metro cities we serve.
Nathan Padilla founded Prime and still runs it. He’s a Colorado Master Plumber, he holds an ICC National Standard Master Mechanical certification, and he’s been in the trades more than 27 years. The company holds Colorado Plumbing License #PC3045.
We frequently offer same-day service and can often be on-site within one to two hours of your call, even for non-emergency work. For urgent situations we’re available 24/7. Every job starts with an upfront price before we pick up a tool, and it’s backed by our 100% satisfaction guarantee.
Plumbing services in Thornton
Thornton’s mineral-heavy water is hard on plumbing. Scale builds up in fixtures and water heaters, and Colorado’s temperature swings put stress on pipes and joints through every freeze and thaw. We see the results of both, year after year.
Our technicians handle residential plumbing across Thornton: burst pipes, failing fixtures, leak detection, and repiping in copper, PVC, PEX. We work on all makes and models.
When a drain backs up, we start with a camera inspection rather than guesswork. That covers drain cleaning for a single slow line and high-pressure jetting for grease and buildup that a snake won’t touch. If multiple drains slow down at once, that usually points to the mainline, and we’ll scope it before anyone digs.
For damaged or collapsed lines, we handle sewer line repair and replacement, including trenchless repair where the damage is contained enough to allow it. Trenchless means your yard stays intact.
For anything that can’t wait until morning, our 24/7 emergency plumbing service is available around the clock so damage doesn’t compound overnight.
Serving Thornton and the surrounding Denver metro
We’re based at 7000 Broadway Suite 205 in Denver, which puts Thornton a short drive up Broadway and the I-25 corridor. If you’re just outside Thornton, we also serve Northglenn and Commerce City, along with Westminster plumbing and heating and Broomfield plumbing services.
Water heater repair in Thornton
No hot water is not a problem you schedule around. We repair tank, tankless, and hybrid systems, and when a tank fails and starts leaking we can often be on-site within one to two hours.
Common failures we fix include heating elements, thermostats, pressure relief valves, ignition and pilot problems, anode rods, and sediment buildup that makes a tank rumble or pop. Sediment is the one Thornton homeowners run into most, and flushing it out regularly buys years of life.
We handle water heater repair and full replacement, and same-day replacement is available on most standard tank models. If a unit is old enough that repair costs are approaching the price of a new system, or it’s failing repeatedly, we’ll tell you that plainly instead of selling you another patch.
For homeowners upgrading rather than repairing, we handle tankless water heater installation. Tankless units heat water on demand, so they don’t run out, and homes using 41 gallons or less of hot water per day typically see meaningful efficiency gains over a standard tank.
Heating and cooling service in Thornton
A cold snap can leave a Thornton house without heat overnight. We offer 24 hour furnace repair and same-day service on failed systems, along with preventative maintenance that keeps equipment running efficiently and catches small problems before they become expensive ones.
If a system is past saving, our furnace and heating repair team will walk you through the options, and we handle boiler installation for homes and commercial properties. Nathan’s ICC Master Mechanical certification covers HVAC, boilers, and mechanical systems, which means the heating work leaving our trucks is held to the same standard as our plumbing.
In summer, we cover AC repair and maintenance for air conditioners and heat pumps. When a system quits in the middle of a July heat wave, we respond fast, because a house without cooling gets uncomfortable in a hurry.
Frequently asked questions about plumbing in Thornton
Yes. We repair tank, tankless, and hybrid systems around the clock, and we can often be on-site within one to two hours. If your tank has failed and is leaking, shut off the water supply and the gas or breaker to the unit, then call us at (720) 542-8153. Same-day replacement is available on most standard tank models.
We can. Our commercial team responds 24/7 for restaurants, apartment complexes, medical and dental offices, and property managers across Thornton. Whether it's a backed-up main during dinner service, a failed water heater in a multi-unit building, or a burst supply line, we diagnose the problem, quote an upfront price, and get the property back in service.
Yes. We offer 24 hour furnace repair when a system fails during a cold snap, and we handle boiler installation for residential and commercial properties. Nathan's ICC Master Mechanical certification covers boilers and mechanical systems, so that work is held to the same standard as our plumbing. Financing is available on full installations.
Shut off the main water valve first to stop the flooding, then clear the area and move anything that could be damaged. Don't wait to call. Water spreading into walls and subfloors gets expensive fast, and our emergency team is available around the clock at (720) 542-8153.
That's usually sediment collecting at the bottom of the tank, which is common with Thornton's mineral-heavy water. The sediment traps heat under the water and forces the burner to work harder, which shortens the life of the unit. A professional flush clears it out and restores efficiency.
A clog that returns isn't really a clog, it's a symptom. Grease buildup, mineral scale, and tree roots in the sewer line all cause repeat blockages, and clearing the drain without finding the cause just resets the clock. We run a camera through the line so we can see what's actually happening before we recommend a fix.
Start with credentials you can verify. Ask for a Colorado plumbing license number, ours is #PC3045 and you can confirm it through the state, then confirm the company will give you a price before starting work and stands behind it with a guarantee. Read reviews that name the technician who did the job, since that tells you more than a star rating does.
Customer reviews
Thornton and Denver metro customers have left us Google reviews naming the technicians who did the work, verified through Trustindex. Their words, not ours.
Commercial plumbing in Thornton
Downtime costs money. A backed-up kitchen line during dinner service or a failed water heater in an apartment building isn’t something a business can leave for the next business day, and we don’t treat it that way.
We provide commercial plumbing services for Thornton restaurants, dental and medical offices, apartment complexes, property managers, and HOAs. That covers kitchen drain lines and grease trap maintenance, multi-unit repipes, commercial boiler installation and repair, water heater work, and emergency response when something fails mid-service.
Nathan spent the first years of his career on large-scale commercial plumbing in downtown Denver buildings before founding Prime, and we’ve kept commercial customers who’ve been with us since 2012. Restaurants we work with regularly get the benefit of a team that already knows their building and access points, which cuts diagnostic time when something goes wrong.
We work with businesses to find quick, efficient, and long term solutions to any plumbing issues they are facing. We will schedule work to be performed after-hours when necessary to prevent downtime and lost revenue.
Why Thornton homeowners and businesses choose Prime
Picking a plumber usually comes down to three questions. Are you local and licensed? Can you come today? What’s it going to cost me?
First: Nathan is a Denver native who’s never left and doesn’t plan to. He earned his Colorado Master Plumber license in 2007 from the Colorado Department of Regulatory Agencies, graduated at the top of a class of 68 in his apprenticeship program, and added his ICC certification in 2013. Colorado Plumbing License #PC3045 is publicly verifiable through the Colorado Department of Regulatory Agencies, so look us up before you call.
Second: same-day service is common for us, and within one to two hours happens more often than you’d expect. Every technician sends a name and arrival time by text before showing up, so you know exactly who’s coming and when. After the job, our office follows up.
Third: you get a price before work starts. No hidden fees, no bill shock. Nathan’s a straight shooter, and that runs through the company. If something isn’t right after we leave, our 100% satisfaction guarantee means we come back and make it right. For unexpected repairs and replacements, GoodLeap financing is available.
We’ve completed an estimated 15,000 to 20,000 jobs since 2012, and we treat our customers like family because that’s how Nathan built this. No drama, no hassle.
Schedule service in Thornton today
Our technicians arrive on time, ready to handle whatever you’re dealing with. We’re located at 7000 Broadway Suite 205, Denver, CO 80221, and we serve Thornton every day of the week with 24/7 availability for emergencies.
- Headquarters: 7000 Broadway Suite 205, Denver, CO 80221
- License: Colorado Plumbing License #PC3045
- Hours: Monday to Sunday, 7am to 9pm
